Returns & Shipping


Village Trends Boutique accepts returns on merchandise within 30 calendar days of your purchase date (unless otherwise noted at purchase). Returns must be in original, unused, unworn condition with all tags attached and all packaging included. Clothing with strong odors will not be accepted for return. Items retuned within 7 calendar days can either be exchanged or issued back via original payment method. After the 7 calendar days if you choose to return with in a 30 calendar period it will be an exchange/store credit only policy with a $2 restocking fee per item.

Shipping charges are non refundable. If you choose to return an item via shipping this will be at the customers own expense.

Return shipping costs are the customer’s responsibility. When mailing a return, please ensure you items are securely packaged. Village Trends Boutique is not responsible for lost or stolen packages, or shipments.Please provide either the original receipt or include a piece of paper with your name and order number in the package. 

 

Send returns to the following address:

Village Trends Boutique

ATTN: Returns

5864 Mayfield Rd

Mayfield Heights, OH 44124

 

*Return limits: You may only return up to 6 items a month. After the 6th item is returned, all other sales become final. The number restarts at the beginning of each month.

Please keep in mind that returns do take staff time to process and restock. If you are in store, please take the time to try on items if you are able to. As a small business, we appreciate your consideration in understanding our return policy.